FAQ

• What are the system requirements to be able to use POOL4TOOL?
• How is the security and protection of my data guaranteed?
• Where is my data stored?

PC with internet connection and the following minimum equipment:

• PC with at least 500 MHz CPU and 128 megabyte main memory
• A display with a resolution of at least 1024 x 786
• An internet connection with a transfer rate of at least 56 kilobits per second; recommended: ISDN, DSL or dedicated line
• You can test your browser for the most important requirements with our online browser test.
• Every user needs an e-mail account.

In a network environment:

• Firewall configuration: HTTP and HTTPS must be allowed
• Proxy Server: HTTP-GET and HTTP-PUT must be allowed

The data transmission with POOL4TOOL uses SSL (Secure Socket Layer) with a 128-bit encryption, exactly as also used in internet banking.

POOL4TOOL communicates with the backend-system via a VPN-channel or ENX.

Our servers are protected against attacks by several state-of-the-art firewalls and intrusion-detection-systems.

We are running a disaster recovery backup in a separated data processing center. We are able to guarantee full functionality after a total crash within 4 hours - with the data from the previous business day.

You can find further information here.

Our servers are located in the data processing center of Intergenia in Dusseldorf (Germany) and are connected with a main internet node by a 9.6GBit backbone and four different carriers.