Version

Limited
Edition

Team
Edition

Professional Edition

Unlimited
Edition

Features

contact management with groupware-features

 contact management with groupware features

extensive CRM solution inclusive collaboration
and ERP features

unlimited users,
all features

Maximum number of users

3 user

Unlimited

Unlimited

Unlimited

Telephone support

Exclusive (with costs)

Inclusive ¹

Inclusive ¹

Unlimited

Prices

Limited
Edition

Team
Edition

Professional
Edition

Unlimited
Edition

free of charge for 3 users,
from the 4th user on an automatic change over into the Team edition takes place

EUR 30
per user
per month

EUR 60
per user
per month

EUR 5.000
per month
flat fee

Sales automation

Limited
Edition

Team
Edition

Professional
Edition

Unlimited
Edition

Account management

Contact management

Skill management

CTI (Computer telephone integration)

Excel data import

Excel data export

Matching of duplicates

-

Installed basis

-

Call center integration

-

-

Opportunity management with checklists

-

-

Workflow (e.g. notification at big business deals)

-

-

Product data management

-

-

Statistics & forecasts

-

-

questionnaires (satisfaction analysis)

-

-

SAP interfaces ²

Limited
Edition

Team
Edition

Professional
Edition

Unlimited
Edition

Customer replication (SD)

-

-

with costs

Materials/ product database replication (MM)

-

-

with costs

User replication (HR)

-

-

with costs

SAP enterprise portal integration (Netweaver)

-

-

with costs

Marketing automation

Limited
Edition

Team
Edition

Professional
Edition

Unlimited
Edition

HTML e-mail templates

Campaign management

-

E-mail marketing (Newsletter)

-

E-mail tracking

-

Online lead data update

-

Marketing analysis

-

Contract management

Limited
Edition

Team
Edition

Professional
Edition

Unlimited
Edition

Contract register

-

-

Workflow management (Reminder)

-

-

Document management

Limited
Edition

Team
Edition

Professional
Edition

Unlimited
Edition

Standard documents

E-mail attachments