FAQ

• What are the system requirements to be able to use POOL4TOOL?
• How is the security and protection of my data guaranteed?
• Where is my data stored?

PC with internet connection and the following minimum equipment:

• PC with at least 500 MHz CPU and 128 megabyte main memory
• A display with a resolution of at least 1024 x 786
• An internet connection with a transfer rate of at least 56 kilobits per second; recommended: ISDN, DSL or dedicated line
• You can test your browser for the most important requirements with our online browser test.
• Every user needs an e-mail account.

In a network environment:

• Firewall configuration: HTTP and HTTPS must be allowed
• Proxy Server: HTTP-GET and HTTP-PUT must be allowed

For data transmission, POOL4TOOL uses Secure Socket Layer (SSL) with 128-bit encryption, the same as is used in online banking.

POOL4TOOL communicates with the back end system through a VPN channel or ENX.

Our servers are protected against attacks by several state-of-the-art firewalls and intrusion-detection systems.

We run a disaster recovery backup in a separate data processing center. We are able to guarantee full functionality after a total crash within 4 hours, using the data from the previous business day.

You can find further information here.

Our servers are located in the data processing center of Intergenia in Dusseldorf (Germany) and are connected with a main internet node by a 9.6 gigabit backbone and four different carriers.