• SRM Supplier Integration CRM Customer Management Collaboration | Selected Services is the professional provider of On-Demand Relationship Management - customer management (CRM) and supplier management (SRM).
  • SRM - Supplier Integration | POOL4TOOL was mainly developed for an efficient supplier management as well as for the easy electronic data exchange in the areas of development, procurement, supply chain and quality management.
    • - Development | With the POOL4TOOL project portal, teams of different companies located in different places can work closely together on the same project (eCollaboration) and access a central information pool.
    • - Purchasing | POOL4TOOL'S integrative approach facilitates the optimization of all processes in purchasing without application changes or double entries as well as the supplier integration.
      • eSourcing | With the POOL4TOOL eSourcing module (eRFI, eRFQ) all kinds of purchasing procedures can be optimized and documented.
      • eSourcing | With the POOL4TOOL eSourcing module (eRFI, eRFQ) all kinds of purchasing procedures can be optimized and documented.
      • eProcurement | POOL4TOOL eProcurement is the solution for purchasing goods and services either with or without ERP integration.
      • eAuction | With the POOL4TOOL auction module you can carry out ticker auctions as well as dynamic eBiddings.
      • Supplier Database | The public POOL4TOOL marketplace and the private POOL4TOOL SRM portal are the central data sources for your supplier management.
      • Consolidation - Bundling | The POOL4TOOL grouping module makes all of your company's purchasing transparent, and enables the consolidation and evaluation of purchasing and order volumes.
      • Supplier Evaluation | POOL4TOOL's supplier evaluation function shows your supplier the current supplier evaluation.
    • - Logistics - SCM | With POOL4TOOL's WebEDIs, it's possible to analyze the entire information flow, beginning with the management of suppliers until the arrival of the shipment - WebEDIs and EDIs for supply chain optimization.
      • WebEDI Order - Order Confirmation | With POOL4TOOL WebEDI fully-automated transmissions of orders and order confirmation are possible.
      • WebEDI Delivery Schedule | With the POOL4TOOL WebEDI for delivery schedule you inform your suppliers about the current delivery schedules.
      • WebEDI Call-Off - Confirmation | Automatically transmit delivery schedules with the POOL4TOOL WebEDI.
      • WebEDI Dispatch Notification | With the POOL4TOOL WebEDI for dispatch notification you can optimize the internal goods receipt process.
      • WebEDI VMI | With the POOL4TOOL WebEDI for VMI (vendor managed inventory) you can transfer the responsibility for stock to your suppliers by sending them delivery plans.
    • - Quality Management | POOL4TOOL QDX supports your company with the integration of suppliers into your quality management by simplifying processes relevant to quality management and the exchange of documents.
      • WebEDI Complaint-Management | AWith POOL4TOOL you can standardize and simplify the complaint management with customers and suppliers.
      • APQP-Handling | The APQP (advanced product quality planning) forms for the quality advance planning are part of the POOL4TOOL Collaboration Suite.
      • Supplier evaluation | The supplier evaluation is part of the POOL4TOOL quality management.
    • - AddOns | To ease your daily workload and to enhance efficiency, we have developed a wide range of web services and add-ons for POOL4TOOL.
      • Outlook and Notes Sync | POOL4TOOL offers with the groupware integration standard interfaces and plugins for both MS Outlook and Lotus Notes environments.
      • DataWarehouse - Reporting | With the data warehouse integration in POOL4TOOL, data can be transmitted from POOL4TOOL to predefined OLAP cubes in the data warehouse via existing mapping-tables.
    • - Industry Solutions | POOL4TOOL is a solution that meets your industry specified needs (automotive, engine building, services and plant construction) without time-consuming and cost-intensive adjustments.
      • - Automotive | POOOL4TOOL for Automotive focusses on industry specific processes in sales, development, purchasing, supply chain and quality management.
      • - Machine Constructing | POOL4TOOL for machine construction focusses mainly on the industry specific processes in procurement and logistics.
      • - Building Constructing | POOL4TOOL for building construction focusses on industry specific processes in development, purchasing and logistics.
      • - Services | POOL$TOOL for the service industry focusses on industry specific processes in purchasing, contract management and resources management.
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  • CRM - Customer Relationship Management | POOL4TOOL is more than just a powerful, user-friendly Customer Relationship Management (CRM) tool on rental basis but a complete ASP solution for CRM, project and order management.
    • - Sales | POOL4TOOL's flagship product is its tool for automating and controling sales.
      • Contact-Management | A complete overview of all clients, partners and suppliers is indispensable in today's business world. With POOL4TOOL you get powerful tools for business partner and customer management (CRM),
      • Lead-Management | POOL4TOOL offers an effective lead management and optimization of lead-flow in sales and marketing which are crucial for successful sales.
      • Opportunity-Management | Using opportunity management, sales teams can collaborate to make deals more efficiently.
      • Account-Management | With the account management POOL4TOOL offers your company a 360-degree view of your clients and thereby an optimal insight into your accounts.
      • Region-Management | With POOL4TOOL's region management, you can define, administrate, analyze and change sales regions, as well as manage complex business units of your company.
      • Outlook-Integration | With POOL4TOOL's Outlook plugin, your address book, calendar and tasks can be synchronized.
      • Activity-Management | Coordination of activities and customer events is crucial for completing business deals and managing client relations - with the activity management of POOL4TOOL you ensure that your customers get the necessary attention.
      • Collaborative CRM | POOL4TOOL is the only CRM solution on the market that offers a full range of collaborative data management with external partners (collaborative CRM).
      • Facility-Mangement | It's crucial for professional sales and service that you know which products are purchased and used by your clients - POOL4TOOL facility management enables you to see exactly this relevant information.
      • Dashboard | User-definable dashboards in POOL4TOOL offer immediate access to real-time data and analysis that are crucial for your business.
      • Satisfaction Analysis | Pre-defined online questionnaires support you in gathering and analyzing information about your clients (e.g. satisfaction analyses).
      • CTI | Thanks to CTI (computer telephone integration) in POOL4TOOL you never have to type in a telephone number manually again and by caller ID you know who's calling you.
    • - Marketing | As specialists in on-demand Customer Relationship Management, we know that Sales and Marketing form one unit therefore a campaign management is integrated in POOL4TOOL.
      • Campaign-Management | With POOL4TOOL's campaign management tool you can effectively plan your marketing expenses, administrate all initiatives, events and campaigns, and finely analyze performances and results.
      • Email-Marketing - Newsletter | With POOL4TOOL's newsletter management, you can implement powerful e-mail campaigns aimed at prospective target groups, clients or partners.
      • Marketing Analysis | POOL4TOOL's campaign management and report modules offer user-friendly tools for market analyses.
    • - Skill-Management | Personnel placement and allocation of employees to projects is a tight and competitive market. With POOL4TOOL's skill management you can manage staff profiles efficiently.
    • - Documents-Management | With the POOL4TOOL team room you have an easy-to-administrate document management system (DMS) to share data during the entire collaborative sales process.
    • - Project-Management | With POOL4TOOL's project portal you can plan and update oversee projects within teams and company-wide more effectively than ever before.
    • - Contract-Management | With POOL4TOOL's contract management tool you can administrate the entire client life cycle efficiently - from the approval of a contract through its renewal.
    • - Product-Data-Management | With POOL4TOOL, companies can easily manage complex product catalogs. With POOL4TOOL's product data management your teams have continuous access to information about products and prices.
      • WebShop - Catalog-Prepar. | Build your online webshop and your eProcurement catalog in BMECat format, even without any knowledge of programming, and optimize your processes of distribution.
    • - Orders/Billing | With POOL4TOOL organizations can create client orders, book services and deliveries, and bill them.
    • - POOL4TOOL Mobile | POOL4TOOL mobile provides online access to POOL4TOOL through your pocket PC or mobile phone and so you can read, change or create POOL4TOOL data at any time and at any place.
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  • eCollaboration | The POOL4TOOL project portal is an intuitive and user-friendly on-demand solution for project and document management for project teams (eCollaboration suite).
    • - Project-Management | Project planning with POOL4TOOL project management goes far beyond the simple maintenance of task lists.
    • - eCollaboration | POOL4TOOL's eCollaboration suite (eCollaboration and cross company planning) is an extension of the regular project management functionality in POOL4TOOL.
    • - Portfolio-Management | With POOL4TOOL portfolio management, your top management, project managers and other individuals with access authorizations can review your company's main projects in a structured way.
    • - Budget- & Activity-Recording | To measure both the progress and success of a project, we offer a budget management tool as well as an activity recording for internal and external staff members in POOL4TOOL.
    • - Documents-Management | The POOL4TOOL teamroom is a powerful and flexible document management system (DMS), which supports you in administrating and publishing documents.
    • - CAD-File Exchange (CAX) | CAD data exchange (CAX) is an extension of POOL4TOOL's DMS functionality and is mainly used where large amounts of data have to be transmitted in a highly secure and documented way.
    • - MS-Project Plugin | With our POOL4TOOL MS Project plugin you can load projects from POOL4TOOL project management directly with MS Project, edit them locally and afterwards save them in POOL4TOOL again.
    • - DataWarehouse - Reporting | POOL4TOOL's data warehouse enables the simple illustration of any report with Excel pivot tables.
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    • FAQ
  • SAP-Integration | POOL4TOOL as a SAP add-on provides the best SAP integration of any current SRM product, with the obvious exception of mySAP SRM.
    • Technical Realization | To use POOL4TOOL as an SAP add-on, we recommend SAP BC (Business Connector) or SAP Netweaver XI (eXchange Infrastructure) in version 4.7 or higher. Communication mostly takes place via IDOCs.
  • Lead- & Supplier Database | POOL4TOOL provides the right content for your requirements, already integrated in the system - the RAAD lead database and the POOL4TOOL marketplace.
• Professional Services
  • Concept - Blueprint
    • - Project-Management | Project planning with POOL4TOOL project management goes far beyond the simple maintenance of task lists.
    • - Project-Management | Project planning with POOL4TOOL project management goes far beyond the simple maintenance of task lists.
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